Terms of service

Welcome to The Vault Lab Shop.

By accessing this website and purchasing digital products from our store, you agree to the following terms and conditions.

Digital Products

All products sold through this website are digital products and are delivered electronically. No physical goods are shipped.

Intellectual Property

All content, ebooks, digital downloads, graphics, branding elements, and materials available on this website are protected by copyright and intellectual property laws.

Customers may use and edit purchased digital files solely to the extent allowed by the applicable product-specific licence. Where a business-tool licence expressly permits it, customers may enter their own data, adapt editable templates, and use outputs internally for the licensed business. Purchase does not transfer copyright. Unless expressly authorised, customers must not resell, redistribute, sublicense, publish, or provide original source files to third parties. Mandatory statutory rights are unaffected.

Payments

All payments are processed securely through Shopify and authorized payment providers.

Refund Policy for Digital Products

Consumers generally have a statutory right of withdrawal. For paid digital content that is not supplied on a tangible medium, the right of withdrawal may expire when the digital supply begins only if all statutory requirements are met, including express consent to begin performance before the withdrawal period ends, express acknowledgement of the resulting loss of the right of withdrawal, and the contractual confirmation required by Section 312f BGB (see Section 356(6) BGB). Placing an order or accepting these terms alone does not constitute the required separate express consent. Statutory rights regarding non-conforming or defective digital content are unaffected. See our Refund Policy for details.